Privacy Policy

Last updated: January 26, 2026

This Privacy Policy explains how The-Therapy.Info collects, uses, and protects your information when you use our website or submit an intake request.

1. What This Service Is (and Is Not)

The-Therapy.Info is an intake routing and connection service. We help reduce friction by collecting basic information and helping route requests to appropriate next steps.

We are not a hospital, medical practice, insurance company, or crisis hotline.

2. Information We Collect

Contact information (name, email, phone number)
General preferences (therapy categories, availability, insurance type)
A brief, optional description of what you are seeking help with
Basic technical data (IP address, browser type) for security and fraud prevention

Minimum Necessary Approach

We intentionally limit what we collect. Please avoid sharing highly sensitive or detailed medical information through online forms.

3. How We Use Your Information

To review and respond to your intake request
To contact you using your preferred method (call, text, or email)
To route your request appropriately
To improve security and prevent misuse

4. What We Do NOT Do

We do not sell or rent your personal information
We do not publish your contact details
We do not add you to marketing lists unrelated to your request

5. HIPAA & Data Security Clarification

We take privacy seriously and follow industry best practices. However:

This website itself is not a covered entity under HIPAA
Online forms and email may not be considered HIPAA-secure
HIPAA protections apply only once you engage directly with a licensed provider

If privacy is a concern, keep your submission general and share sensitive details directly with your provider.

6. Data Retention

Intake submissions are retained only as long as necessary for follow-up, routing, and operational review. We periodically review stored data and remove information that is no longer needed.

7. Medical Disclaimer

No Medical Advice. Content and forms on this website are for informational and routing purposes only and do not constitute medical, psychological, or mental health advice.

Not for Emergencies. If you are in immediate danger or experiencing a mental health crisis, call 911 or contact the 988 Suicide & Crisis Lifeline (U.S.) immediately.

No Provider Relationship. Submitting a form does not create a therapist–client relationship. Any such relationship begins only after direct engagement with a licensed provider.

8. Contact & Questions

If you have questions about this policy or need to update your information, please use the intake page or call us directly.

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